Custom forms

Ask what you need to ask, and only when it matters.

Thirteen kinds of field

Single line and paragraph text, a number, a dropdown, radio buttons, checkboxes, an email address, a phone number, a date, a time, a file upload, a link, and a plain block of text for the things that need saying rather than asking.

Fields are dragged into order and given a width, so two short answers can share a line instead of each taking one. Mark what has to be answered and what can be left alone.

Conditions

The questions can answer each other. A rule reads one field and decides what happens to another.

Tick "travelling with a child" and the age question appears. Choose "other" and the box asking what you meant stops being optional. Pick the coach transfer and the pickup point turns from hidden into required.

A rule can test the answer itself, how long it is, or how large an uploaded file is. There are twelve comparisons: equals, does not equal, greater, greater or equal, less, less or equal, contains, does not contain, starts with, ends with, is empty, is not empty.

Conditions join with AND and OR, and AND binds tighter, so "a and b or c" means what it looks like it means.

What a rule can do

Show the field. Hide it. Lock it so it cannot be edited. Fill it in with a value. Refuse the form with a message of your own. Or make it admin-only, so staff see it at the desk and the customer never does.

Rules are built on a canvas rather than in a stack of dropdowns, so a form carrying a dozen of them is something you can look at and follow.

Once per booking, or once per person

Some questions belong to the order and some belong to the person. A shirt size and a dietary note belong to the person.

Mark a field per attendee and a booking for four asks four times, so you get four answers rather than one guess. Each answer travels with the attendee it belongs to, onto their ticket and into the list you take to the door.

Where the answers go

Onto the booking, into the CSV exactly as filtered, and into any email through a placeholder.