Templates with placeholders for anything the booking knows.
Write the message once and let the placeholders fill in the rest: the customer’s name, the event, the date, the seat, the amount, the balance, the joining link.
Send it from your own address through your own mail settings, so it arrives looking like you rather than like a plugin.
More in Automation
When this happens, do this. Fifteen kinds of happening, and five ways to answer.
Fifteen triggers
From booking made to date reopened, per booking or per night.
Offsets
Two days before the date, or three hours after it ends.
Filters
Only paid bookings, only cash, only the deposit, only one venue.
Webhooks
Into Zapier and whatever else you run.
PDF attachments
The ticket or the invoice, generated at the moment of sending.
Telegram
Alerts to you and your team the moment something happens.
SMS
Through your own Twilio account, with a monthly cap you set.
Approved templates, sent through your own Twilio account.